Aerial view of Newcastle harbour, inner city and coastline

    Specialist Insurance Brokers

    Insurance understood properly.

    Clear advice, specialist risk knowledge and direct claims support and advocacy from experienced insurance brokers based in Newcastle and serving clients across Australia.

    We take the time to understand what you actually do, explain your options clearly and help you understand where you stand.

    Decades of combined insurance experience

    Experienced brokers. Broader market access.

    Newcastle & Hunter based

    Serving clients across Australia

    Know your risk. Understand your cover.

    Insurance isn't just a product.

    Every business, person and activity is different. The quality of an insurance program depends on understanding the details. Sequa begins with the client. We look at their activities, circumstances, risks, assets and objectives before considering insurance solutions.

    Understand the risk

    We start by understanding your activities, circumstances, assets and objectives. That gives us the context needed to properly consider your risks.

    Review the detail

    Insurance is a contract. We look at the policy wording, conditions, limits, exclusions and excesses, and help you understand what you are buying.

    Explain the options

    Greg and Sinead discuss the available options in plain English so you understand the important differences and where you stand.

    Stay involved

    We remain available as your circumstances change, at renewal and when a claim occurs. The relationship does not end when a policy is placed.

    A Sequa content series

    “Am I covered?”

    It is one of the most common questions in insurance, and the answer depends on more than the name on the policy.

    Whether a specific circumstance is covered depends on the policy wording and the individual situation. Speak with Sequa if you would like your circumstances reviewed.

    Cover can depend on

    • Actual activities
    • Policy wording
    • Limits
    • Excesses
    • Exclusions
    • Locations
    • Changed circumstances

    How Sequa Works

    Thorough from the first conversation.

    1

    We start with a conversation

    We talk through who you are, what you do and what you actually need help with.

    2

    We review your risk

    We consider your existing insurance, activities, locations, assets, exposures, limits and circumstances.

    3

    We approach the market

    Where appropriate, Sequa approaches suitable insurers and markets on your behalf.

    4

    We explain and stay involved

    We present the options clearly, explain the important differences and stay involved through renewal and claims.

    Claims Advocacy

    Your broker should still be there when you claim.

    The true value of advice often becomes clearest when something goes wrong. Greg and Sinead remain involved in client claims, help explain the process and advocate for the client where appropriate.

    Sequa will be equally direct when the circumstances do not support a valid claim.

    We advocate for you at claim time. We help you understand your cover. We identify potential gaps and issues. We stay involved, and we are upfront when the circumstances do not support a claim.

    Insurance isn't set and forget

    Your business changes. Your insurance should be reviewed with it.

    Sequa reviews client circumstances before renewal rather than assuming last year's arrangements remain appropriate. Our renewal review begins approximately six weeks before renewal where applicable.

    • Businesses grow and shrink
    • Activities change
    • Ownership changes
    • Locations change
    • Asset values change
    • Limits may need review
    • Insurance market appetite changes

    Meet the Team

    Deal directly with an experienced, personal team.

    Greg Smith, Director

    Greg Smith

    35 years exp.

    Director

    Greg Smith has spent 35 years in the insurance industry and brings extensive experience across commercial insurance, complex risk and claims advocacy. Before establishing Sequa Australia, Greg held senior insurance roles including Newcastle and Hunter Manager with global insurance broker Marsh.

    Sinead Hodge, Eastern Region Manager

    Sinead Hodge

    13 years exp.

    Eastern Region Manager

    With 13 years of insurance broking experience, Sinead Hodge works with clients across a broad range of personal and commercial risks. Her experience ranges from high-net-worth personal assets through to sole traders, real estate businesses and international property developers.

    Jennie Smith, Administration Manager

    Jennie Smith

    25 years exp.

    Administration Manager

    With 25 years of office management experience, Jennie brings a wealth of knowledge and experience to our systems and operations. Her experience ranges from managing large retail operations to small boutique stores.

    Network & Market Access

    Personal advice backed by broader market access.

    Sequa provides personal advice backed by broader industry and network arrangements, accessing appropriate insurance markets. We do not imply unrestricted access to every insurer.

    Sequa Australia Pty Ltd (ABN 80 700 048 273) is an Authorised Representative (001322445) of EBN Holdings Pty Ltd ABN 24 635 396 306 AFSL 518220.

    Sequa Australia partnerships and memberships including EBN, NIBA and Steadfast network organisations

    Insights

    Expert-led thinking, not generic content.

    Explore Insights
    Am I Covered?

    What does “Am I covered?” actually depend on?

    The answer depends on more than the name on the policy. We look at the factors that shape whether a circumstance is covered.

    Read
    Business & Commercial

    What should you tell your insurance broker when your business changes?

    New activities, assets and contracts can change your exposures. Here is what is worth mentioning before your next renewal.

    Read
    Mining & Hunter Risks

    Mining subsidence versus earthquake. Why does the difference matter in the Hunter?

    In the Hunter Region, ground movement can raise very different insurance questions. We look at why the distinction matters.

    Read
    Professional Athletes & Sport

    What insurance issues should professional athletes consider?

    What an athlete or club actually does matters when arranging cover. We look at the questions worth asking.

    Read
    Farming & Equine

    Farm insurance. Why do your actual activities matter?

    What your farm or rural business actually does shapes what cover may be appropriate. Accurate declarations matter.

    Read
    Farming & Equine

    What information does a broker need to understand an equine risk?

    From the activities you run to the property and equipment you rely on, here is what helps a broker consider equine cover.

    Read
    Specialist Travel

    Travelling to the United States. What insurance questions should you ask before leaving?

    Destination, purpose and activities all affect travel cover. Here is what to consider before a US trip.

    Read
    Specialist Travel

    Snowboarding and adventure activities. Why does the policy wording matter?

    Adventure activities can be treated very differently between policies. Reading the wording before you go helps you understand where you stand.

    Read
    Claims

    What happens when you make a claim through a broker?

    From the first call to resolution, here is what to expect when you lodge a claim with Sequa rather than going it alone.

    Read
    Renewals

    What should be reviewed before your insurance renewal?

    Renewal is a good time to check whether last year's cover still fits. Here is what Sequa looks at before renewal.

    Read

    When to talk to Sequa

    When should you talk to Sequa?

    You do not need to wait until renewal to speak with your broker. If any of these sound familiar, it is a good time to get in touch.

    Your renewal is approaching

    It is worth reviewing your cover before renewal, not just rolling it over.

    Your premium has increased significantly

    A large increase is a good reason to look at what is driving it and what options exist.

    Your business has changed what it does

    New activities can change your exposures and what cover may be appropriate.

    You have bought property, equipment or assets

    New assets may need to be added or limits reviewed.

    You are entering a new contract

    Contracts can carry insurance requirements that should be checked before you sign.

    You are starting or expanding a business

    Early advice can help you set up cover that fits what you actually do.

    You are travelling somewhere unusual for work

    Destination, purpose and activities can all affect travel cover.

    You have had a claim

    We stay involved at claim time and help you understand the process.

    You are not sure whether you are actually covered

    If you are unsure, it is worth asking before you need to rely on it.

    Start with a conversation.

    Tell us what you need help with and we'll organise a time to talk.

    You'll deal directly with Greg or Sinead, not a call centre.